- Caller
Draft a referral summary from this client's last three notes.
- Agent
Here is a draft with the three notes cited. I have flagged two clinical claims for a person to verify before this leaves the system.
- Caller
Approved. Send it to the GP.
- Agent
Sent. Logged: model used, prompt, cost, and approver recorded in the audit trail.
Why custom
Your staff already use AI you can't see.
Most Australian businesses now use AI, but use runs ahead of control. We replace the patchwork of personal accounts and generic tools with one governed build you can see, run, and trust.
Shadow AI you can't see
Most staff already use AI on company work, with no oversight and no record. A governed platform brings that into the light.
Data leaving the country
Free and offshore tools can store and move your data overseas. We keep it on Australian-region cloud, hosted in Sydney.
Generic copilots fall flat
Off-the-shelf assistants don't know your systems or your work, and licences sit idle. We build around how your team actually operates.
New rules are coming
From December 2026, Australian privacy law tightens around automated decisions. Audit logs and human oversight are built in from day one.
Products
What we build.
Three ways we put AI to work inside your organisation. Start with one, or combine them, all under the same governance.
01
Product
Custom agents
AI that does real work in your systems, scoped to exactly what each person can already access.
02
Product
Workflows
The multi-step work that eats your team's week, automated end to end with a human in the loop.
03
Product
Platforms
Your own branded AI platform: one safe place for your whole organisation to use AI, on your infrastructure.
Example workflow
AI drafts. Your people verify. Everything is logged.
A representative governed interaction, with a human-in-the-loop checkpoint and a full audit trail.
Where your data lives
Built and run on Australian-region cloud.
Hosted in Sydney on AWS and Azure Australian regions, aligned with the Privacy Act and the Australian Privacy Principles. No offshore transfer. No training on your data. On-premises hosting available where required.
ResidencySydneyAWS + Azure ap-southeast-2
TransferNoneData never leaves Australia
TrainingZeroYour data never trains a model
Built on Australian-region cloud (AWS and Azure) that holds:
IRAPISO 27001SOC 2Privacy Act / APPs
—
Case study
A sovereign AI platform for an allied-health provider.
We built a governed AI platform for a provider of allied health, disability, and community services with around 250 staff. It replaces their general AI tools with one platform: several major AI models behind a single interface, per-user budget caps, content controls, and a full audit log their clinical governance committee runs directly. Built on Australian infrastructure and live inside a few weeks.
By the numbers
Staff on the platform~250
Several major AI models, one interfaceMulti-model
Run by their governance committeeAudited
Tell us what you're trying to do.
Bring the systems you run on and the work you want governed. We scope it and send a plan inside one Australian business day.
—
How we govern it
Your team stays in control of every prompt.
Full audit log. Every prompt, response, model used, and cost is logged and exportable to your own systems.
Budget caps. Hard per-user and per-team limits in dollars, so spend can never run away.
Human in the loop. AI drafts, your people verify. A person stays in control wherever the decision matters.
And the rest of the controls
Content controls
Rules your team writes, blocking prompts that contain patterns you decide to protect.
Data residency
Hosted in Sydney on Australian-region cloud, with no offshore transfer and no training on your data.
Yours to keep
You own what we build. We hand over the runbooks, with no per-seat lock-in.
Works with Microsoft 365, Google Workspace, Slack, Salesforce, HubSpot, Xero, Cliniko, and the systems you already run on.
Versus off-the-shelf
A build you control, not a licence you rent.
FeatureVerticalAIOff-the-shelf copilots
OwnershipYou own the build and the runbooks, no per-seat lock-inA single-vendor licence you don't control
AuditEvery prompt, response, model, and cost logged and exportableLimited admin visibility
BudgetHard per-user and per-team dollar capsPer-seat fees, licences sit idle
How we work
Start with a pilot, scale to the full platform.
An SMB can start with a contained pilot for one team. An enterprise can roll out across the organisation with procurement and compliance in the loop. The same platform, scoped to where you are, and yours to keep.
Discovery
A short session to confirm the systems you run on and the work you want governed.
Pilot
A fixed-scope, governed build live for one team in two to four weeks, proven on your own data.
Deploy
The full platform across the organisation: several models, Microsoft 365, custom agents, governance configured with your team.
Own it
We hand over the build, the runbooks, and the documentation. Ongoing support if you want a team behind it.
More from Vertical AI
The rest of the platform.
Voice platform
AI voice agents
Inbound AI voice agents that handle support, bookings, and after-hours calls. Built in Perth, hosted in Sydney.
Visit siteChatWhite-label chat
A branded chat workspace your team signs into, with the governance built in. See the live demo.
Visit siteWorkshopsVertical Native
Get your team using AI in a day, on your real work, with a playbook to keep going. On-site across Perth and WA.
Visit siteQuestions
Frequently asked.
On Australian-region cloud, hosted in Sydney. No data leaves the country, and no customer data is used to train any foundation model. On-premises hosting is available where it is required.
Those are single-vendor tools you do not control, and the licences often sit idle. A custom build gives you several models in one place, on your own infrastructure, with the audit, budget caps, and content rules your team runs directly. You own it.
Yes. We connect to Microsoft 365, Google Workspace, Slack, Salesforce, HubSpot, Xero, Cliniko, and the other tools your team runs on. We confirm the exact systems in a short discovery session before we build.
AI drafts, your people verify. We keep a human in the loop wherever a decision matters, log every step, and design clear escalation paths, so there is always a person accountable for the call.
You own the build and the documentation. As your systems and forms change we retest and adjust, and we offer ongoing support if you want a team behind it.
Most engagements start with a fixed-scope pilot for one team, then scale to the full platform. Pricing depends on scope. Book a call and we will send a quote inside one Australian business day.
Book a call about your build.
Tell us what you are trying to do and the systems you run on. We scope it and send a plan inside one Australian business day.